Shipping & Returns
We currently offer FREE standard shipping on all orders.
SHIPPING TO / DELIVERY TIME
Europe 5-10 business days
North America 15 business days
Japan, South Korea 15 business days
If your country is not listed please email us at firstname.lastname@example.org and we’ll see how we can help.
All parcels are sent from Poland. Depending on the country of destination and destination address, delivery is carried out by courier companies or by means of the Global Expres service operated by Poczta Polska and local national postal operators.
TAXES AND DUTY
For shipping to a country outside of the European Union, customs duties and import taxes are not included in the price of our products. You may have to pay additional fees that may apply once your shipment reaches your country. Customs and tax policy may vary depending on the country of destination.
Thank you for your order. If you are not completely satisfied with the product, please read our return policy below.
- You can return items within 14 days of receiving your shipment.
- Items must be in their original condition, they don’t have to be in their original packaging.
- Items must be unworn, unwashed and have original tags.
To make a return, send an application containing your order number and a declaration of withdrawal from the contract to email@example.com. We will refund the payment using the same means of payment that were used in the original transaction, unless we expressly agree otherwise. We may withhold the reimbursement until we receive the goods back.
We offer free returns from:
- Czech Republic
From other countries, you are responsible for the return shipping fee.
Returns from countries where you pay for shipping should be sent to:
ul. Swiatnicka 58