Frequently Asked Questions
Ordering
You can shop as a guest, but you can also create an account to make it easier to shop with us next time.
Currently we accept Credit Card Payments and Paypal. Payments are handled by Paypal. We do not store any credit card details or share personal information with third parties.
Everything is included in our prices. Orders from outside the EU may be subject to import tax and duty according to the regulations of the destination country.
If there is something wrong with your order, please contact us at hello@motokosport.com and we will try to fix the problem quickly.
If you want to make any changes to your order or cancel it, please contact us at hello@motokosport.com. After your order has been shipped, we will not be able to make any changes to it.
Shipping & Returns
We currently offer FREE standard shipping on all orders.
In Europe, we deliver all orders within 5-10 business days. North America 15 business days. Japan and South Korea 15 business days. If your country is not listed please email us at hello@motokosport.com and we’ll see how we can help.
We currently offer free returns from European Union countries and Switzerland
Unfortunately, we are unable to cover returns from other countries. We recommend making a return via economy/standard tracked services at your local post office, or you may find a good courier quote online for making international returns.
If you have received a damaged or defective item, we will refund your shipping costs. Just contact us.
- You can return your items within 14 days of receiving your shipment.
- Items must be in their original condition, they don’t have to be in their original packaging.
- Items must be unworn, unwashed and have original tags.
- You are responsible for the charges of the return shipping.
Products
All our products are manufactured in Poland. For production we use only components made in Europe.
Each item of clothing has a label with a description of the method of washing and drying. Machine washable at 40 °, do not machine dry, do not bleach. You can extend the life of your clothes and keep the colors longer by hand washing inside out at a lower temperature and not drying in the sun.